Frequently Asked Questions(FAQ)

A credit is a currency that represents the number of times you can reveal the contact information of your desired prospects through your KIPPLO account. Each email address and phone number corresponds to a different credit.

You don’t have to stop prospecting if you are over your credit limit. Upgrades and credit additions to your account are simple. We suggest you take a look at our pricing page and select a plan that best fits your requirement. The annual custom plan is our most popular one—just saying!

Yes, provided you have an ongoing subscription, the credit will carry over to the following month. In other words, if you have a subscription for the following month, any unused credits from the previous month will be applied to the credits.

Yes, corporate email address is required to register with Kipplo. We are currently working on other sign-up options as well. For any further clarification feel free to contact us [email protected].

We understand that no two businesses operate similarly and that no one solution fits everyone. You can get in touch with our staff to develop a unique plan that is tailored to your company’s needs.

Yes, your plan will automatically renew, including any unused credits from the prior month.

You have the flexibility to upgrade, downgrade, or cancel your subscription at any time. Upgrades will be implemented immediately, while downgrades or cancellations will take effect at the end of the current billing cycle. Rest assured that any changes you make to your subscription will be seamlessly processed.

You can contact the support desk [email protected] or send us an email with your questions. Our team will contact you to resolve the issue.